← All industries

HOTELS & HOSPITALITY

A payment partnership for your hotel portfolio.

Explore recurring partner revenue while building a payment strategy around the realities of hotel operations.

THE WAY YOU WORK

Payment expertise.
An industry-specific approach.

Front desk & guest foliosDeposits & advance paymentsIncidentals & authorizationsFood, beverage & resort outlets
01

Start with the property technology

Each hotel’s PMS, gateway, brand requirements, and merchant agreement determine which processing options are available. We review those constraints before recommending a change.

02

Understand who can approve a change

Management influence and ownership approval are different. We map the decision process with you so a proposed partnership respects each property’s authority and contracts.

03

Model the portfolio opportunity

With location-level statements and confirmed costs, we can compare merchant savings and the partner revenue available under an agreed pricing model.

04

Prove the workflow first

Begin with suitable properties and validate reservations, deposits, payment acceptance, and reconciliation before considering wider adoption.

HOSPITALITY TECHNOLOGY

A path through your PMS.
A plan for your property.

We work with payment solutions involving FreedomPay, Elavon, TSYS, and Fiserv. The right route depends on your PMS, gateway, processor platform, and brand requirements.

FreedomPayElavonTSYSFiserv

FreedomPay is a payment gateway and orchestration platform; it is not interchangeable with an acquiring processor. Access to a provider does not mean every PMS or hotel can use every processing route.

PMS connections we can assess

The directory distinguishes documented payment connections from systems needing further confirmation. It is not an exhaustive certification list or a guarantee that we can board a particular property. Reviewed September 14, 2026.

Property management systemPayment routeWhat we confirm with you
Oracle OPERA / OPERA CloudDocumented connectionElavon / Fusebox

Oracle POS/PMS integration is listed by Elavon. Confirm the OPERA version, interface, acquiring setup, and hotel-brand approval.

Provider documentation ↗
Maestro PMSDocumented connectionFreedomPay · Elavon Fusebox

Maestro lists both gateways. Availability and interface status vary by country and deployment; confirm the property’s exact configuration.

Provider documentation ↗
Springer-Miller SMS|HostDocumented connectionFreedomPay

FreedomPay is listed as an SMS|Host secure-payment partner. Confirm the enabled payment workflow and supported acquiring arrangement.

Provider documentation ↗
RMSDocumented connectionFreedomPay · Elavon

RMS lists both payment gateways. Available features and gateway eligibility vary by location and setup.

Provider documentation ↗
StayntouchPilot — confirm availabilityFreedomPay

Stayntouch’s public support documentation labels its FreedomPay diagnostic playbook “in pilot.” Confirm current rollout and property eligibility directly.

Provider documentation ↗
Agilysys Stay / Versa / LMSProduct-level review requiredAgilysys payment ecosystem

Agilysys lists FreedomPay for Agilysys Pay. This does not establish every PMS-to-processor combination; the exact product and acquiring route require confirmation.

Provider documentation ↗
Infor HMSProduct-level review requiredFreedomPay ecosystem review

Infor appears in FreedomPay’s partner ecosystem. We must confirm the HMS-specific payment connection and acquiring arrangement before proposing an integration.

Provider documentation ↗
Shiji Daylight PMSProduct-level review requiredFreedomPay ecosystem review

Shiji appears in FreedomPay’s partner ecosystem. That listing alone does not confirm a Daylight PMS deployment; product and processor support require review.

Provider documentation ↗

Don’t see your PMS?

Send us its name and version, your hotel brand, and your current gateway and processor. We’ll investigate the available route before recommending a change. TSYS and Fiserv compatibility is confirmed for the specific gateway and processing platform.

Check your property’s fit

YOUR PRICING STRATEGY

Choose what you save.
Shape what you earn.

You tell us what you want the business to pay, what you want to save, and what a partner return is worth to you. We build feasible options around those goals, actual costs, and the customer experience.

01 / TRADITIONAL

Keep the cost with the business.

The merchant pays the processing fees. We compare pricing and technology to find room for savings while modeling any agreed partner return.

Best starting point when simplicity at checkout matters most.
02 / DUAL PRICING

Offer a cash price and a card price.

Present properly disclosed cash and card prices. An eligible program can offset processing costs through the card price, subject to the approved setup.

A route to reducing or eliminating eligible processing costs.
03 / CREDIT SURCHARGE

Recover eligible credit-card costs.

Apply a disclosed surcharge to eligible credit-card payments where permitted. Debit and prepaid cards are excluded, and the surcharge must stay within applicable cost and rate limits.

Choose a permitted rate that fits your savings goals.

Fee elimination applies only to costs covered by the approved program. Debit processing, software, gateway, equipment, monthly, and other fees may remain. Availability depends on location, transaction type, technology, card-network rules, and processor approval. A surcharge is a cost-recovery mechanism, not an unrestricted customer fee. Visa’s U.S. program guidance ↗

THE ECONOMICS, ON YOUR TERMS

Savings for the business.
A return for the partner.

These are two separate benefits. A lower merchant cost creates savings. An agreed share of eligible processing profit creates partner income. Your proposal shows both, with the deductions and payment timing spelled out.

Explore the income calculator
01

Prioritize savings

Target a lower cost for the participating business, accepting a smaller margin available for sharing.

02

Balance the benefits

Combine meaningful merchant savings with recurring partner compensation.

03

Build partner income

Assess a commercially suitable pricing structure that supports a larger partner return within program requirements.

Your percentage applies to the profit base defined in your agreement—not automatically to gross fees or total card volume. No fixed return is guaranteed.

A PRACTICAL FIRST STEP

Bring the portfolio.
We’ll map the opportunity.

Start with a conversation. Then we review the information needed to validate technology, model the economics, and select suitable pilot locations.

Helpful for your review

01

Property list, ownership groups, and hotel brands

02

PMS name and version, gateway, and current processor

03

Recent statements, card mix, and renewal dates

Please share statements through an agreed secure channel, rather than entering sensitive payment data into the inquiry form.

COMMON QUESTIONS

Before we get started.

LET’S BUILD THE RIGHT PARTNERSHIP

Your next opportunity
may already be in your portfolio.

Request a partnership call